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Refunds will only be provided in the following situations.
If you provide Event Organsiers with over 60 days notice before the event date, we will provide a full refund less $400 administration fee.
If you provide Event Organsiers with between 59 and 30 days notice before the event date, we will provide a 50% entry fee refund.
If you provide Event Organsiers with less than 30 days notice before the event date, no refund will be given.
The safety of the participants is the highest priority for the race organisers. Safety comes first before anything else, which means that if the event has to be called off or suspended due to any issue that may compromise the safety of competitors, the organisers will not hesitate to do that. Event Organisers reserve the right to alter the course without notice and/or cancel the event in consultation with, and under the direction of, emergency services agencies and major event stakeholders or landowners. In the unlikely circumstance that the event is cancelled for reasons outside of our control such as weather, fire, flood, Park closures or any other reasons, we will be unable to offer a refund of your entry fee. This is due to the fact that most of the costs of operating an event like Big Red Run are incurred and paid for prior to the event.
The Big Red Run is a unique high profile fundraising event, which draws significant media coverage. If you are interested in Big Red Run sponsorship opportunities, please contact us, and our sponsorship manager will respond to you.